Welcome to Durham City Cakes - Your Dream Wedding Cake Maker

.Purpose of policy This policy describes how Durham City Cakes  collect and process your personal data obtained on our website  www.durhamcitycakes.com (Our Site).It is important that you read this policy together with any other privacy policy/notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data from Our Site.We may change the terms of this policy from time to time. This version is dated May 2018. Data Protection Lead Durham City Cakes  is a sole trader business based in England.  it’s registered address is 3 Grasmere Avenue DH50PW and is the legal entity which is the data controller collecting and processing the information provided by users of Our Site and it may be contacted via Amanda@durhamcitycakes.com  we have appointed a Data Protection Lead to deal with questions relating to this policy who can be contacted at: amanda@durhamcitycakes.com The data we collect, personal data, or personal information, means any information that you provide in order to identify you.Identity Data includes, but not restricted to, first name, last name, physical address, email address, username.How is your personal data collected? You may give us your Identity Data by becoming a client/customer, or trade B2B client.How we use your personal data:We will only use your personal data where the law allows us to, including in the following circumstances:

• To provide and improve our services.
• To fulfil our legal and regulatory obligations.
• To manage our relationship with you.
• For other legitimate business purposes.

Change of purposeWe will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  If you wish to receive an explanation as to how processing for the new purpose is compatible with the original purpose, please contact our Data Protection Lead.Disclosure of your personal data We do not sell, distribute or otherwise make personal data commercially available to any party, except as described in this policy or with your prior permission.We may share your personal data with a third party rating and review site Revu in order for you to review our products and service. They are bound by data protection laws and can not use that data for any other purpose. If you do not wish to be contacted by Revu then please contact our Data Protection Lead. Amanda@durhamcitycakes.com Protection of your personal data We take the security of the personal data we hold seriously.  Policies and procedures are in place to safeguard it from loss, misuse and improper disclosure.We also have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies.  We do not allow our third-party service providers to use your personal information for their own purposes.  We only permit them to process your personal information for specified purposes and in accordance with our instructions.For how long will we use your personal data? We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory or reporting requirements. To determine the appropriate retention period for personal data, we consider:

• the purposes for which we process the data; and
• If you have opted out of receiving future publications from us, your contact details will remain on our opt-out list to prevent you from receiving any further publications from us

Your legal rights We assume responsibility for keeping an accurate record of personal data once you have submitted the information.  Please inform us of any changes to your information.You are entitled to:

• Request access to your personal data.
• Request the correction or erasure of your personal data.
• Object to the processing of your personal data.
• Request a restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time, where we are relying on consent to process your personal data.

To exercise any of the above rights please contact our Data Protection Lead.We may need to request specific information from you to help us to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.